Same Rate Guarantee Terms & Conditions


Why take Same Rate Guarantee?

If you order your foreign currency banknotes from Travelex and return within 45 days of collecting your original order, Travelex will buy back your foreign currency bank notes commission free at the original exchange rate you bought them from us. Secure the value of your currency for your own peace of mind for only AED 20 per currency with Same Rate Guarantee.


Same Rate Guarantee Terms & Conditions for Online Reservations

  • Same Rate Guarantee is available to Travelex customers ordering foreign currency banknotes in United Arab Emirates.
  • Same Rate Guarantee transactions will only be given in respect of foreign currency banknotes (not coins).
  • If you order foreign currency bank notes and select Same Rate Guarantee, a fee of AED 20 for Same Rate Guarantee will be applied to each item in your order.
  • If you do not require Same Rate Guarantee for your entire foreign currency requirements, please make separate orders: Those for which you require Same Rate Guarantee and those for which you do not require Same Rate Guarantee. A fee of AED 20 will apply to each foreign currency for which you require Same Rate Guarantee.
  • Same Rate Guarantee transactions must be completed within 45 days of the original purchase. The date of the original purchase is the date that the foreign currency banknotes are paid for and collected. It can only be redeemed in the country of purchase.
  • Same Rate Guarantee is non-transferable and conditional upon presentation of the original purchase receipt and a valid Identification Document (passport, Emirates ID, or GCC ID card) when returning foreign currency banknotes.
  • Travelex reserves the right to change the terms of or withdraw Same Rate Guarantee at any time and with immediate effect, without liability to you. If we revise these terms, we will post the revised version on our website ( By placing any order requiring Same Rate Guarantee after we have changed these terms, you will be accepting the changes.
  • Same Rate Guarantee is provided by Travelex Emirates Exchange LLC.
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