You will find most of the answers you require in our Frequently Asked Questions section.
General Enquiries
For any complaints or concerns, please reach out to our Customer Feedback team at:
Email: feedback.uae@travelex.com
For any general inquiries or questions, feel free to contact us at:
Email: enquiries.uae@travelex.com
Phone: +971 6554 7342
Please note our Customer Service Centre timing is Monday to Friday from 09:00 to 18:00 UAE time, excluding Public Holidays.
For any support required outside of these working hours, please contact us by email at the addresses provided above based on the nature of your request.
We are here to assist you and ensure a smooth experience with our services.
Order Questions
If you have reserved currency and have a question about your order, please contact the store you selected to collect your order from.
Currency Availability
If you have a question about currency availability, please contact your local store.
Questions about Travelex
If you have a question about the Travelex business, please visit our Corporate website.