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The Travelex Same Rate Guarantee

What is the Travelex Same Rate Guarantee?

At Travelex, we listen to our customers and aim to meet their expectations. This means trading over 60+ currencies from major airports around the world at great rates so that you always have cash on hand for your travels.

We also listened when our customers told us they did not know how much money they would need for a trip and frequently had to fall back on using their bank cards abroad or transacting with unknown exchange houses – all of which came with their own set of risks, hidden fees and charges.

In the spirit of giving our customers peace of mind, Travelex has introduced the Same Rate Guarantee.

The Same Rate Guarantee allows you to take more currency than you may expect you need on a trip, while guaranteeing you the ability to return unused currency at the same rate you purchased it!

What is the Travelex Same Rate Guarantee?

Taking more currency for your trip with Same Rate Guarantee ensures that

  • You do not need to fall back on using your debit or credit cards abroad on foreign ATMs and Card Terminals
  • You can avoid buying currency abroad at unknown rates from unknown dealers
  • Any unused currency that you purchased from Travelex is exchanged into AED at the same rate of your initial transaction.

Taking the Same Rate Guarantee with your currency purchase from Travelex ensures that any cash you have left after your trip is converted back into AED at the exact same rate you bought it, meaning there is never an exchange loss to you. Our Terms & Conditions are listed below and we invite you to ask for a Same Rate Guarantee the next time your travel.

Click here for the Online Same Rate Guarantee Terms & Conditions.

Always exchange with peace of mind at Travelex.

The Travelex Same Rate Guarantee

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  • How does the Travelex Same Rate Guarantee work?

    If you choose to purchase our Same Rate Guarantee at the time of your order, here at Travelex we’ll buy back your foreign currency bank notes at the original exchange rate that you bought them from us at, and without any commission.

    To return your unused bank notes to one of our UAE stores, you must bring your original Same Rate Guarantee receipt with you.

  • What are the benefits of buying Same Rate Guarantee?

    It can be difficult to know how much currency you will need to take with you when going abroad. Purchasing Same Rate Guarantee brings you peace of mind from knowing that, should you have leftover bank notes when you come home, Travelex will buy them back from you at the rate you paid for them, commission fee.

  • How long is Same Rate Guarantee valid for?

    Our Same Rate Guarantee is valid for 45 days from the day of purchase.

  • How can I purchase the Same Rate Guarantee?

    The Same Rate Guarantee can be purchased when you purchase your currency at any of our stores across the UAE.

    Please note that our Same Rate Guarantee is currently only available for purchase of Foreign Currency.